Legal

Privacy Policy

How we collect, use and protect your personal information.

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Who we are

Stillhour Wellness runs a therapy and wellbeing studio at Rua da Calma 28, Lisbon. We are responsible for the personal information you share with us.

What we collect

We collect the details you give us when you book or contact us, such as your name, email address, phone number and the reason you are reaching out. With your consent, practitioners keep session notes to support your care.

How we use it

We use your information to match you with a practitioner, manage bookings and payments, send reminders and, if you subscribe, our monthly notes. We never sell your information.

Health information

Anything you share in sessions is treated as confidential and stored securely. It is only shared outside Stillhour when the law requires it or someone is at serious risk.

How long we keep it

We keep booking records for as long as the law requires and session notes for the period set by professional guidelines. Newsletter details are removed as soon as you unsubscribe.

Your rights

You can ask to see, correct, export or delete your information at any time. Email hello@stillhour.studio and we will respond within 30 days.

Cookies

This website uses only the cookies it needs to work and, with your permission, anonymous analytics that help us improve it.

Questions about this page?

Write to hello@stillhour.studio and we’ll reply within one working day.

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